Double Diamond™ Warranty from Black Box

The Double Diamond™ Warranty from Black Box offers you exceptional risk coverage that goes far beyond the usual standards on the market. Double Diamond is our warranty that protects your Black Box® brand products also from accidental damage, including drops, water, and power surges.

During the warranty period, Black Box will repair or replace your damaged equipment within one week of receipt at NO CHARGE!*

Standard Double Diamond™ Warranty

The Standard Double Diamond Warranty is already included in the product price. The respective periods for the standard warranty can be found on the product pages in our web shop.

Extended Double Diamond™ Warranty

You can also extend your Double Diamond warranty or protect a previously purchased Black Box® brand product(*) for an additional year for only 10% of the purchase price. Or, extend your coverage for a full three years for only 20% of the purchase price. For details, please contact your account manager.

What's more, we also have a 30-day return policy. Simply request a Return Authorization (RA) number through our online RA form, return your product in new condition and in the original package, and receive a full refund.

Notes:
Warranty is subject to certain exclusions and limitations according to our general terms and conditions.
* Certain products may not be eligible for Extended Warranty.