Double Diamond™ Warranty from Black Box

The Double Diamond™ Warranty protects your Black Box® brand products from manufacturing and/or material defects. During the warranty period, Black Box will repair or replace your damaged equipment at NO CHARGE!*

What’s more, we also have a 30-day return policy on most products. Simply call Customer Service for a Return Authorization (RA) number, return your product in new condition and in the original package to receive a full refund.** Click here to find your local sales office to obtain a Return Authorization.

Standard Double Diamond™ Warranty

The Standard Double Diamond Warranty is already included in the product price. The respective periods for the standard warranty can be found on the product pages in our web shop.

Extended Double Diamond™ Warranty

Extend the warranty on select products or protect eligible previously purchased Black Box® brand items for an additional year - at just 10% of the original purchase price or for three years for only 20% of the purchase price.

Notes:
* Warranty subject to certain exclusions and limitations. Click here to view our full terms and conditions.
** Returns contingent upon specific exclusions and limitations. Click here to view our full return policy.